Privacy Policy
The data controller is: www.mist-shop.com
All personal data collected through this online store is processed in accordance with the applicable laws of the European Union, including the General Data Protection Regulation (GDPR), and the laws of the Republic of Lithuania.
This Privacy Policy applies to all visitors of the website and customers purchasing products or services through
www.mist-shop.com, regardless of the device used.
Collection of Personal Data
We collect personal information that you voluntarily provide when placing an order, contacting us, or using our services.
This information may include:
Name and surname
Email address
Telephone number
Delivery address
Any other information necessary to process your order or respond to your enquiry
When you visit our website, certain technical information is automatically collected by your browser, including:
Device type
Operating system
Browser type and version
Technical information required for the proper operation of the website
Purpose of Processing
Your personal data is processed for the following purposes:
To verify your identity where necessary.
To process and deliver your orders.
To provide products and services.
To communicate regarding your order or enquiries.
To process returns or exchanges where applicable.
To comply with legal obligations.
Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable law.
Where no longer required, personal data will be securely deleted or anonymised.
Data Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure, or destruction.
All payments are processed through secure payment service providers. Payment card information is not stored by
Your Rights
Under the GDPR, you have the right to:
access your personal data;
request correction of inaccurate data;
request deletion of your personal data where legally applicable;
restrict or object to certain processing activities;
request data portability where applicable.
To exercise your rights, please contact us at: hello@mist-shop.com
Complaints
If you believe that your personal data has been processed unlawfully or in violation of the General Data Protection Regulation (GDPR), you have the right to lodge a complaint with the competent data protection supervisory authority in your country of residence or where the alleged infringement occurred.
Website Security
While we take reasonable measures to maintain the security of this website, we cannot guarantee that the website will always be free from viruses or other harmful components. Users are responsible for ensuring appropriate protection of their own devices.
We reserve the right to suspend or terminate access to the website where there is reasonable suspicion of misuse, malicious activity, or violation of these Terms & Conditions.